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Terms and Conditions

To deliver a result driven and customer-centric service by setting a new benchmark in the field of UAE travel & visa processing

Mentioned below are the Terms and Conditions drafted by and for emiratesevisa.ae, which are governed by UAE laws. Any change to these Terms and Conditions will only be considered if they are provided in writing by one of our travel consultants on an official signed and stamped Company letterhead.

The Company will process an application to the client's requirement and request and will not be responsible for any incorrect information provided. Apart from specializing in visa services, we facilitate best deals for our customers in booking hotels and tours in UAE. The Company will make all efforts to make your travel experience swift and hassle free.

Account Cancellation and Termination

  • By making payment towards your flight bookings, hotel bookings, e-visa, tour packages or any other service you choose from https://emiratesevisa.ae, you give us consent to proceed further to process and deliver your required services.
  • By making a reservation with us, you accept and agree to the relevant cancellation and no-show policy of the Trip Provider, and to any additional (delivery) terms and conditions of the Trip Provider that may apply to your Trip (including the fine print of the Trip Provider made available on our Platform and the relevant house rules of the Trip Provider), including for services rendered and/or products offered by the Trip Provider.
  • Hotel bookings are subject to availability and room prices may vary or change without prior notice.
  • emiratesevisa.ae reserves the right in an unforeseen event if the originally booked hotel is not available then we shall ensure to get you a booking in the similar category basis availability.
  • https://emiratesevisa.ae reserves the right to cancel payments or orders prior to the commencement of the delivery, without stating any reasons for the same.
  • You may cancel an order within a statutory period of 7 working days, beginning from the time of email confirmation of your order from https://emiratesevisa.ae. However, with your express permission emiratesevisa.ae will commence the delivery of an order immediately.
  • Cancellations may result because of factors beyond human control, such as the natural calamities, accidents, governmental restrictions or any other event of force majeure. In such events, we may give a full or partial refund, decisive at our discretion.
  • Therefore, the services will have deemed to have been provided and you will lose the right to cancel your order. emiratesevisa.ae shall expressly request your permission to do so at the time you submit your order.
  • In case if you do not reach the venue for the specified activity, in the scheduled time, your booking stands cancelled. And we reserve the right to deny any refund requests in such cases.
  • Cancellations made seven calendar days prior to the tour date -Refund shall be 95% of the booking amount, if the booking or part of booking falls under cancellation allowed.
  • Cancellation of Order will levy a pre-order processing charge of USD 40 per application.
  • If your application is Rejected by the UAE Visa issuing authority, emiratesevisa.ae shall provide a refund of the entire amount paid by the applicant towards the fees.
  • In accordance with the condition, if an applicant wishes to re-apply for the visa after the rejection.
  • emiratesevisa.ae can go ahead and process the application as fresh to the immigration. However, on approval of the visa – applicant shall be liable to the visa fees listed on the website along with the rejected application cancellation charges (USD 100.00).
  • Once your application is Approved by the UAE Visa issuing authority, emiratesevisa.ae is unable to provide a refund and you must comply in accordance with the policy.
  • Application processed or approved at the UAE immigration desk will not get cancelled.
  • However, the Company will not be responsible for any of the following events occurring with the UAE Visa issuing authority.
  • Refusal to issue the Visa, Refusal to accept the application, Issuance of an incorrect Visa, Delay in processing the UAE Visa. Should the Company have caused any of the above through error or omission, then the Company's liability is strictly limited to the cost of a replacement Visa or refund of all fees paid and the Company cannot accept any responsibility for consequential loss, such as, but not limited to: lost profits/income, lost airfares.
  • Refund shall not be processed in case of rejection, where in you have already applied in govt system from some other service provider/travel agency.

Timelines

  • You may cancel an order within a statutory period of 7 working days, beginning from the time of email confirmation of your order from https://emiratesevisa.ae. However, with your express permission emiratesevisa.ae will commence the delivery of an order immediately.
  • emiratesevisa.ae offers the timeline to process the UAE Visa as anywhere between 24-72 working hours, as per your booking category we shall further ensure to get you travel documents timely.
  • 24-72 is the business working hours of the UAE immigration and in most of the cases we do get the visa approved in offered timeline.
  • There could be a possibility of visa getting delayed due to additional documents required by the immigration after the application is processed.

Availability & Pricing

  • https://emiratesevisa.ae is not responsible in the event you fail to receive your Visa or any other service requested by you. emiratesevisa.ae does not guarantee in any way that your application will be approved by the UAE Visa issuing authority. Our service is deemed fulfilled once emiratesevisa.ae has checked your online submission and submitted your application to the UAE Visa issuing authority.
  • Every applicant is responsible for conforming with and fulfilling any requirements stated by the UAE Government.
  • emiratesevisa.ae will not accept responsibility if an applicant is not eligible for the services requested, for incorrect/incomplete information provided by the applicant, for failure to provide supporting documents as and when required, or for any similar errors in relation to the UAE Visa application.
  • As soon as the application is processed to the immigration, fee for the visa is applicable and debited from the merchant account.
  • Applicant has to ensure that before applying for the visa with us, they should not have applied somewhere else. Otherwise, immigration shall stop the processing and the fees will still be applicable.
  • emiratesevisa.ae does not issue visas and is not affiliated to or part of any official or government body.
  • emiratesevisa.ae may ask for additional documents once your UAE visa is approved, for the record maintenance purpose, which will include – Return Air-ticket, Hotel or stay details at Dubai.
  • Being your sponsor, we may or may not ask you for the security amount to be deposited prior to your travel to UAE.
  • Applications for Visa and all other related services may be made on the official UAE government's visa website.
  • The pricing or services in this website are in keeping with the current standards for a given service. No reforms will be made on the pricing as stated on this website on the behest of an applicant.
  • If there should be a change in the pricing of a given service requested by an applicant, and it has already been dispatched by emiratesevisa.ae, the original price at the time of placing the order will apply.
  • All prices are inclusive of VAT at the applicable rate.
  • In certain cases, visa fee includes any 3rd party charges such as bank transaction charges levied by the UAE Government.
  • Bookings will be confirmed only and only after receiving the complete payment. Payments are accepted in USD only.
  • In case if you do not reach the venue for the specified event/activity, in the scheduled time, your booking stands cancelled. And we reserve the right to deny any refund requests in such cases.
  • Our service is deemed fulfilled once emiratesevisa.ae has checked your online submission, submitted your application and booked your stay.
  • Every applicant is responsible for conforming with and fulfilling any requirements stated by the UAE Government.
  • emiratesevisa.ae will not accept responsibility if an applicant is not eligible for the services requested, for incorrect/incomplete information provided by the applicant, for failure to provide supporting documents as and when required, or for any similar errors in relation to the service requested.
  • In case customer is applying for visa with us, they should not have applied somewhere else. Otherwise, immigration shall stop the processing and the fees will still be applicable.
  • emiratesevisa.ae does not issue visas and is not affiliated to or part of any official or government body.
  • emiratesevisa.ae may ask for additional documents once your UAE visa is approved, for the record maintenance purpose, which will include – Return Air-ticket, Hotel or stay details at Dubai.
  • Being your sponsor, we may or may not ask you for the security amount to be deposited prior to your travel to UAE.
  • Applications for Visa and all other related services shall be made on the official UAE government's visa website.
  • The pricing or services in this website are specifically designed, keeping the current standards for a given service in mind. No reforms will be made on the pricing as stated on this website on the behest of an applicant.
  • If there should be a change in the pricing of a given service requested by an applicant, and it has already been dispatched by emiratesevisa.ae, the original price at the time of placing the order will apply.
  • All prices are inclusive of VAT at the applicable rate.
  • In certain cases, fee also includes 3rd party charges for itinerary booking or for bank transaction or any other charge levied by the UAE government.
  • You may receive refunds in cases where emiratesevisa.ae is unable to provide you with the service as stated in the contract.
  • Usually the refund is processed immediately as the order is cancelled. However, it may take 2 weeks for the customer to receive the money into the account which is used initially to place an order.
If you disagree for being bound and abide by these Terms of use, please do not avail the services of emiratesevisa.ae.

Limits on Use

You may not use emiratesevisa.ae or the services offered by it on or through it for personal interest and you may not sell or provide any services to any third party, or in any other profit from emiratesevisa.ae, any services or information (nor any refitting, adaptation or analysis of them) available on or through emiratesevisa.ae.

Security

  • emiratesevisa.ae reserve the rights of user from time to time:
  • In order to alter and/or introduce new and/or additional security measures unaccompanied by notice;
  • In order to withdraw for the time being and/or limit the accessibility of emiratesevisa.ae to any individual(s); and
  • In order to do anything else, emiratesevisa.ae believe indispensable to preserve the security and integrity of emiratesevisa.ae and the information held in databases.

Accuracy & Site Content

With legitimate skill and care, emiratesevisa.ae compile the information accessible on and through emiratesevisa.ae. However, some information compiled and/or provided to us might be by a third party who is not our member. emiratesevisa.ae does not takes responsibility for the accuracy of information which is retrieved from any such third party. Furthermore, errors and omissions in the information accessible on and through emiratesevisa.ae may occur because of a various factors which are inherent in any internet-related system and which are not within our reasonable control. For example, information may be influenced by machine, software or operator error, or malfunctions in connection with data transmission. As a result of this, the information is provided "as is" and attempt to verify the accuracy of any information obtained from emiratesevisa.ae should be made before relying upon it. emiratesevisa.ae is dynamic in nature and as a result, the content and look and feel may change without prior notice.

Limited Licence & Ownership

You are permitted a limited license to download the materials contained on emiratesevisa.ae to a personal computer, and to print a hard copy of such materials, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact. Unless explicitly mentioned otherwise, copying, redistribution, retransmission of any content of this website, i.e. emiratesevisa.ae is prohibited.

The grant of this limited license is subject to agreement to and adherence to these Terms of use. If any documents are accessible or downloadable from this website i.e. emiratesevisa.ae is either owned or licensed to emiratesevisa.ae.

The document is only accessible in accordance with the end user license accompanying that software or, where there is no such license; end user is granted by a non-exclusive, non-transferable license to use the said software for using emiratesevisa.ae, i.e. emiratesevisa.ae is prohibited in accordance with these Terms of use. All copyright and all other intellectual property and proprietary rights of any sort relating in any way to emiratesevisa.ae (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these Terms of use are hereby expressly reserved to emiratesevisa.ae or, in the case of any other brands, names and logos featured on emiratesevisa.ae, their respective owners.

Privacy Policy

emiratesevisa.ae will be collecting data when a user visits emiratesevisa.ae. Our usage of data fetched through contact us page will be restricted to contact the user and entertain his/her queries and Subject to the provisions of applicable law and for a small fee you may obtain a copy of the User Data (if any) emiratesevisa.ae hold about you by contacting us via the sites "contact us" facility. Additionally, if you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) emiratesevisa.ae are holding about you, please contact us. User details data will not be sold to any third party. Details shared will not be disclosed outside emiratesevisa.ae besides sharing the information with service related matters.

Use of cookies helps to perform the functioning at a rapid pace thus allowing user to have a better user experience hence, our site uses cookies to let user have a better user experience.

Your Consent: by using emiratesevisa.ae you agree with emiratesevisa.ae to process and transfer the User Data as necessary, to provide you with and enable you to use the site and for the purposes referred to above.

By filling up the form with the personal & contact details on our website is a consent given to emiratesevisa.ae to call customers for further communication on the visa related services or for sales promotion.

Links

Where emiratesevisa.ae contains links to third party sites you should be aware that emiratesevisa.ae may not control the sites reached through those links. emiratesevisa.ae are not responsible for the content or privacy practices of sites which emiratesevisa.ae do not control. The existence of a link on emiratesevisa.ae does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which emiratesevisa.ae do not control, nor do emiratesevisa.ae take any responsibility for the opinions of third parties (if any) expressed on or through emiratesevisa.ae.

Disclaimer and Limitation of Liability

(a) Except as may be set out in these Terms of use, emiratesevisa.ae, its content, and any use you choose to make of it, are provided and permitted without any representations or warranties of any kind, whether express or implied, and emiratesevisa.ae disclaim all such representations and warranties so far as permitted by law. emiratesevisa.ae do not warrant that information contained on or accessed through emiratesevisa.ae is adequate, complete, accurate or up-to-date, nor do emiratesevisa.ae warrant that the site (or any part of it) will always be accessible, fully functional or free from errors and viruses. Accordingly, you agree that the only remedy available to you for breach of these Terms of use shall be for our breach of contract under these Terms of use. (b) Subject to paragraph (d) below, but otherwise so far as permitted by law, emiratesevisa.ae exclude and are not liable for all loss, damage(s) and liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of emiratesevisa.ae and/or the information on it or any services provided through it, howsoever arising, whether in contract, tort (including negligence), statute or otherwise, and even if it was reasonably foreseeable or emiratesevisa.ae have been made aware of the possibility of such loss/damage(s)/liability. (c) Subject to paragraph (d) below, but otherwise so far as permitted by law, our total aggregate liability hereunder in respect of direct loss and damage and other direct liability, howsoever arising, whether in contract, tort (including negligence), statute or otherwise shall be limited per claim or series of related claims, to USD 50. (d) Nothing in these Terms of use shall limit our liability for: (i) loss or damage for death or personal injury caused by our negligence; or (ii) for any fraudulent misrepresentation made by us or those under our control. (e) If you are using emiratesevisa.ae as a consumer then nothing in these Terms of use shall in any way limit your statutory rights.

Sevarability

If one or more of the provisions of these Terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these Terms of use. These Terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these Terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction shall not be affected.

Terms of Use Alterations

emiratesevisa.ae reserves the right to alter or change the Terms of use without prior notice. Your continued use of emiratesevisa.ae will constitute acceptance of those new amended Terms of use and you should review them before making any further use of emiratesevisa.ae.

Termination

emiratesevisa.ae reserve the right to restrict your access to emiratesevisa.ae at any point in time and without prior notice if emiratesevisa.ae believe that you have not complied with any of the mentioned Terms & Conditions.

Governing Law

Use of emiratesevisa.ae and the Service is governed by UAE law, and you are deemed to agree for any claims submission or dispute handling related to emiratesevisa.ae to the jurisdiction of the UAE courts.

Passport and Visa

Relevant Embassy or Consulate should be consulted for the information related to Passport and Visa. User should be emiratesevisa.ae, which will be rehearsed with the information about the passport and other important documents before departure as requirement may change. emiratesevisa.ae take no liability if user is refused to board flight or enter a country due to any of the following failures committed by user. Not carrying their:

1. Correct passport
2. Visa and other related documents, important requirement for country, airline, authority 's interest.

Health: User should consult doctor before departure on current inoculations recommended for travel, as they may change at any time. Its sole responsibility of the user to ensure that he/she takes prescribed medicines and follow the medical advice in accordance to their trip.

The use of emiratesevisa.ae and the services offered are in clear understanding that emiratesevisa.ae and its services should not be construed as any advice neither should be relied on for making any decisions related to your travel. The information displayed in the emiratesevisa.ae website is provided without any warranty wrt accuracy, fitness for purpose, compatibility or security. emiratesevisa.ae does not guarantee uninterrupted availability of the website and or any services offered. The Company does not guarantee that information disseminated through emiratesevisa.ae will be error free.
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